Start free. Scale with usage, not seats.
Starter
Start hereTeam
Enterprise
Usage covers AI model calls (billed at provider list price — no markup), compute, and storage. Starter includes $25 at signup and another $175 after you verify a card (no purchase necessary). Team billed annually is $24,000 and includes $12,000 of usage to spend any time in the year.
What will usage cost?
Usage is AI model calls — billed at provider list price, no markup — plus compute and storage at the rates below. Estimate your month.
Estimates only — AI usage depends on models and prompt sizes, and is metered per call at provider list price. Compute is $0.06 per GB-hour; storage is $0.023/GB·mo for files and $0.10/GB·mo for database. Past 20 builders or 100 end users, .
Everything, side by side.
| StarterFor one person | TeamFor your team | EnterpriseFor your whole organization | |
|---|---|---|---|
| Platform | |||
| Platform fee | $0 | $2,000/mo | Custom |
| Included usage | $200 to start | $1,000/mo, or $12,000/yr on annual | Custom |
| AI model calls | Provider list price | Provider list price | Provider list price |
| Compute & storage | Usage rates | Usage rates | Usage rates |
| All modules | ✓ | ✓ | ✓ |
| Builders | Up to 3 | Up to 20 | Unlimited |
| End users | Up to 20 | Up to 100 | Unlimited |
| Workspaces | Unlimited | Unlimited | Unlimited |
| Security & compliance | |||
| SSO | — | ✓ | ✓ |
| HIPAA / BAA workloads | — | ✓ | ✓ |
| SOC 2 report | — | ✓ | ✓ |
| Code scanning — CVEs & leaked secrets | Alerts | Alerts | Alerts |
| SCIM provisioning | — | — | ✓ |
| SIEM export | — | — | ✓ |
| Org-wide AI model settings | — | — | ✓ |
| Data retention | 30 days | 90 days | Custom |
| Billing | |||
| Budgets | Account-wide | Account-wide | Per workspace |
| Cost reports by workspace | — | — | ✓ |
| Usage billing | Pay as you go | Prepaid, paused at zero | Billed monthly |
| Invoice & PO billing | — | ✓ | ✓ |
| Support | |||
| Support SLA | Best effort | Basic included | Full included · Custom support available |
| Uptime SLA | — | — | 99.5% + credits |
| Deployment | |||
| Multi-tenant cloud | ✓ | ✓ | ✓ |
| Static egress IPs | ✓ | ✓ | ✓ |
| Single tenant | — | — | Paid add-on |
| Self-hosted | — | — | Paid add-on |
| Custom terms | — | — | ✓ |
Committed response times for Team and Enterprise.
Support tiers change how fast a human is on your problem. Team includes Basic. Enterprise includes Full, with Custom support available as a paid upgrade, plus a 99.5% monthly uptime commitment.
| BasicIncluded with Team | FullIncluded with Enterprise | CustomEnterprise · paid upgrade | |
|---|---|---|---|
| Coverage | 10am–6pm ET, Mon–Fri | 10am–6pm ET, Mon–Fri | As set forth in the order form |
| Uptime | — | 99.5% | 99.5% |
| Channel | Email + named contact | Custom | |
| Sev 1 can't use the system | 3 business days | 6 business hours | Custom |
| Sev 2 critical function down | 4 business days | 1 business day | Custom |
| Sev 3–4 defect, question, request | 5 business days | 2 business days | Custom |
| Live help | — | Call | Custom |
| Reviews | — | Quarterly | Custom |
| Incident postmortems | — | — | Custom |
How it works
- Support follows your plan: Team includes Basic; Enterprise includes Full. Custom support is an Enterprise upgrade specified in the Order Form.
- Response means a human acknowledgment and the start of investigation, not an automated receipt or a guaranteed resolution. Response clocks run during your plan's coverage hours and pause outside them.
- You tell us what's broken; we assign severity using the definitions above.
- Enterprise includes 99.5% monthly platform availability, backed by service credits under the Service Level and Support terms.
- Starter and pay-as-you-go have best-effort support, without committed response times. Starter, Team, and pay-as-you-go have no uptime SLA.
Reach us
- Email support@overai.com from any account email — that's the queue the clocks run on.
- Include your workspace URL, what you expected, and what happened. Screenshots help.
- Security reports go to security@overai.com.